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Sales Support Assistant, US (Miami)

Do you possess extraordinary coordinating and service skills? Do you like to handle administrative tasks? And do you have experience with customer service and sales support?

If yes, you might be our new Sales Support Assistant in our newly established office in Miami. 

As Sales Support Assistant, you will join a strong sales organisation, where the focus is on creating results and take our brand to the next level. This can not be done without excellent support from our sales support team.

To be successful in the job it requires that you are “the born coordinator”, service-minded, hard-working and willing to adapt to an ever-changing environment. We are seeking a true customer care/inside sales support person, with strong Office365 and multitasking capabilities and effective communication skills with sales staff, clients and others.  

You thrive in a job, where you will be working independently most of the time from our Miami office, though being in contact with your colleagues abroad through Teams/Skype, etc. At the same time, you are a team player, who can cooperate across global teams. 

If you find yourself being a match to the above, we offer you a unique opportunity to be part of a fast-growing, international company with great team spirit. As a team, we help each other to reach our goals, and we strive to be the best in everything we do. At the same time, we focus on living our corporate values: Bring Passion, Be Positive, Have Integrity.

Your responsibilities:

  • Order handling incl. answering emails and phone calls from customers and end users  
  • Sales backup, for example creating new customers in various systems, sending pricelists etc.  
  • Forecasting and maintaining a close relationship to our external US warehouse  
  • Handling claims through our warranty platform  
  • Preparing for fairs/exhibitions
  • Handling stock rotations, ensuring procedures are followed  
  • Responsible for Skills academy and sending samples in general  
  • Office related tasks including various ad hoc tasks  


Your qualifications:

  • Experience with customer service and/or sales support
  • Fluent in English both written and oral
  • Fluent in Spanish both written and oral 
  • Strong Office365 capabilities 
  • Experience with Microsoft Dynamics Navision is an advantage  

As a person you:

  • Can juggle many different tasks at a time
  • Can work independently
  • Are solution-oriented and see opportunities where others see obstacles 
  • Are structured and service-minded 
  • Are comfortable speaking with different types of people on the phone
  • Have a positive attitude: no job too big, no job too small
  • Love a challenge and are not afraid of taking on the responsibility 

We offer:

  • A unique opportunity to join an international team
  • Professional and personal challenges in an international organisation
  • Professional and highly skilled colleagues who set the bar high
  • A working environment where no two days are the same
  • Work-life balance is a key priority at PanzerGlass, and all employees have the freedom with responsibility to plan their own work day and deliver on promises and deadlines


Questions and application

If you have any questions regarding the position or PanzerGlass, please contact Global Sales Support Manager, Mai Tran on matr@panzerglass.com

Application deadline is 05/06/2019. We will screen candidates as we receive applications.

Start date: As soon as possible

Apply for this job

Or, know someone who would be a perfect fit? Let them know!


Delta 8
8382 Hinnerup Directions info@panzerglass.com +4544226100


We expect our employees to do their very best every day. Therefore, we have a lot of great benefits for our employees, these include:

  • Interesting career opportunities across the entire world

  • Discount schemes, mobile phone and laptop

  • Gym membership and health insurance

  • Company parties and celebration of big accomplishments

Work life balance

Work-life balance is a key priority at PanzerGlass, and all employees have the freedom with responsibility to plan their own work day and deliver on promises and deadlines.

We believe flexibility from both employer and employee is vital in today’s world, and that employees perform at their best if a healthy balance between work and spare time is sustained.


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